DOWHAT

DOWHAT provides a fully integrated cloud-based platform designed to manage every step of the guest journey, from booking to check-out. It enhances both guest value and operational efficiency by connecting all digital touchpoints for guests, hoteliers, and management teams. The system is built to be smarter, faster, and fully digital, transforming traditional hotel operations.

The platform is structured around several key solutions:

• CRS & Booking Engine: Boost direct revenue and simplify reservations with a powerful booking engine, helping you build valuable guest data from the first point of contact.
• Digital Guest Services: Resolve on-site challenges with solutions like Smart Mobile Check-in/Out, Kiosks, E-Registration, and Smart Ordering. This creates a seamless experience for guests while improving staff productivity.
• Operational Tools: Streamline internal processes with digital housekeeping checklists, a team collaboration tool, and real-time updates to reduce complexity and boost efficiency.
• AI CRM & Smart IoT: Leverage AI-driven customer analysis to deliver automated marketing and hyper-personalized guest services. Go beyond basic controls with Smart IoT to manage room temperature, lighting, and pre-set conditions based on guest history.